Help / FAQ
Have a question you need answered right now? Jump into a section below to get your answer. If you're after a general tour of our main features, check out our narrated video walkthroughs.
Getting Started
- How do I setup my account to incorporate one of Mates mobile platforms into my website?
- Can I change the look of Mates generic pages to look like my own website?
- Do you offer any free templates to help me get started?
- How can I advertise its incorporation into our website for our users?
- How long does it take to incorporate the Mates platform into my website?
- Why should I use the Mates mobile platform?
- Can I stop using the system if I am not happy with it?
Pricing
- How much does it cost to use Mates mobile platform?
- If I have multiple websites that I would like to use the Mates platform, do I need to have seperate Mates accounts?
Security
Reports
- What reports should I expect to receive after I sign up to use Mates mobile platform?
- When are these reports sent through to me?
My Account
- What is sent to the email address I use for this account?
- How do I choose a good password?
- Can I set up multiple users for the same account, each with their own login and password?