Help / FAQ

Getting Started

How do I setup my account to incorporate one of Mates mobile platforms into my website?

Setting up website to include the Mates platform is simple and straightforward. Simply copy and paste the required code into the sections of your site where necessary and the Mates mobile platform is deployed. No server downtime or software upgrades required!

Can I change the look of Mates generic pages to look like my own website?

Mates mobile platform has been developed with the end user in mind. Using the very best web technologies, Mates mobile platform can be styled to suit any website look and feel. By using semantic design prinicples, you can use Cascading Style Sheets to make the playform seamlessly integrate with your site's interface.

Do you offer any free templates to help me get started?

The Mates mobile platform has a standard template that with a small amount of effort, can be changed to incorporate your very own website logo and colour scheme. If other designs and custom changes are required, Mates Technology can happily provide you with a detailed and comprehensive quote.

How can I advertise its incorporation into our website for our users?

Mates Technology will provide you with several marketing tools to educate your users about our service. Firstly, a small series of images and text can be used within your site that members can view when they log into your site, and we will also provide a link to an educational video that members can watch to see how the system works.

How long does it take to incorporate the Mates platform into my website?

Installing the Mates mobile platform is straight forward. Typically, installations take less than 5 mins to complete and most of our clients have been able to offer mobile technologies to their clients that same day.

Why should I use the Mates mobile platform?

Many websites rely on subscription fees for revenue generation. Converting FREE memberships however, to paying subscribers is a difficult business. Some people don't have a credit card to pay for subscription upgrades and others simply prefer not to use a credit card to pay for these website services. Here lies the opportunity for the Mates mobile platform. Mates mobile platform allows FREE and PAYING subscribers to bill the use of this service to their mobile phone account. This eliminates the need for credit card transactions through the website and is a real incentive to using the Mates mobile platform. Generating revenue from FREE memberships is a potentially lucrative new business opportunity for website owners and Mates mobile platform will help you tap into this market.

Can I stop using the system if I am not happy with it?

Mates mobile platform is deployed without contract. Your use of Mates mobile platform is up to you. Simply by removing the code your mobile service will stop. Reinstate the code and your mobile service is back up and running. Easy!

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